At MODAMISK, we want you to be completely satisfied with your purchase. If for any reason you’re not, our refund policy ensures a hassle-free process. Here are the details:

1. Eligibility for Refund:

• Refunds are available within 7 days of delivery.
• To be eligible for a refund, the item must be in its original condition.

2. Return Process:

• Contact our customer service team to initiate the return process.
• Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria.
• If approved, we will notify you and your refund will be processed promptly.

3. Conditions for Refund:

• Returned items must be in new, unused, and undamaged condition.
• It should be returned in its original packaging.

4. How to Return:

To request a return, customers should contact our customer service team within the specified timeframe. We may request photos of the item to assess its condition before approving the return. Once approved, we will provide detailed return instructions. We cover the cost of return shipping only for items exchanged due to size issues. Customers are responsible for return shipping costs for all other reasons.

• Pack the item securely and include the original invoice or order confirmation.
• Ship the item back to us using a trackable shipping method.
• Once we receive the item and inspect it, we’ll process your refund.

5. Refund Amount:

• The refund amount will be the purchase price  and it will be issued back to the original payment method used for the purchase.

6. Contact Us:

• If you have any questions or need assistance, please reach out to our customer service team.

Thank you for choosing MODAMISK. We appreciate your trust in our products!